Support
The best way to reach us is via email. We can answer most questions via email within 2 business days: [email protected]
We care about supporting your products almost as much as we care about supporting your kiddos. Afterall, real growth requires both challenge AND support.
Sometimes our platforms and products run into challenges and we want to hear about it as soon as something comes up.
Contents
Sign-In and Account Creation
We support several popular social sign-on integrations so you never have to manage credentials for SuperProud. Simply follow the link or button on superproud.app to complete sign-in.
If you see a flauntapps.com domain as part of sign-in, that's expected! SuperProud is one of several products written, maintained, and owned by Flaunt Apps LLC, and we share some services across our products, such as sign-in.
Purchases
Purchases, subscriptions, and all other account details are managed solely through our websites. You must be signed in to complete purchases or manage your account. We will never ask you to make a purchase prior to you creating an account and giving explicit consent to charge your card.
All financial interactions occur through a third-party payment processor, and we never store your payment information in our system. Your card information is never passed through any of our systems.
Cancellations
You may cancel your account and any active subscriptions at any time by notifying us via the support email address provided on this page. The terms offered at the time of purchase may include details about applicable refund policies. We will do our best to remedy any reasons for cancellation.
Data Requests
SuperProud does not include data from third parties or profile you in any way. All information about your account is provided directly from you and is readily available within the application. That is, the only data we have is what you provide during regular use of the application.
Due to this design, all requests for data reports are best serviced by simply using the application yourself.
Data removal requests can be made by email at the support email address on this page.
Data removal implies cancellation and deletion of all accounts and subscriptions immediately upon processing the request. Refunds or credits will not be offered as part of a data removal request. Therefore any balance or pre-paid access will be foreighted during the data removal process.
Any future access to the product or services must be initiated as a new account. No account history will be considered or available following a data removal request.
Privacy
The general privacy policy for Flaunt Apps LLC applies to this product.
In summary, we do not share your data. It is yours. We protect it.
Your data may be available to us while performing necessary activities within normal business operations to allow us to offer our products and services to you, or with your explicit permission to resolve a support inquiry.